Welcome to Renewal Alert ("we," "our," "us"). Your privacy and the security of your data is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website (renewalalert.xyz) and our reminder / subscription-tracking services (the "Service").
1. Information We Collect
1.1 Information You Provide Directly
When you register, sign in, or use the features of the Service, we may request some information from you:
- Account Information - Your full name, email address, username, password (hashed), and any other details related to registration that you want to share with us.
- Subscription & Renewal Data - The description of your subscriptions that you list (name of service, renewal dates, cost, payment method, billing period, invoice files, etc.).
- Notifications Preference - The method and time of communication as per your choice (e.g. email, Telegram, push notifications).
- Usage Feedback / Support Requests - Support logs, descriptions, and screenshots of what you share in your support request or feedback may be collected by us.
You are always the one who makes the final decision, you can decide not to give us some optional information, but in this case, you will not be able to access certain features.
1.2 Third-Party and External Data Sources
In case you are linking or connecting with third-party accounts, or importing data (e.g. email, invoices, CSVs, payment portals), then we could be getting information from those services with your consent (e.g. transaction data, file attachments)
2. How We Use Your Information
We use your information for the following purposes:
- To Provide & Operate the Service. Enabling account creation, login, subscription tracking, reminders, analytics, dashboard views, exports, etc.
- Notifications & Alerts. Sending you reminders, renewal warnings, and billing alerts in your preferred channel.
- Improvements & Analytics. To analyze usage trends, perform diagnostics, optimize features, and develop new functionality.
- Support & Communication. Respond to your inquiries, support requests, feedback, or notifications about changes to the Service or this Policy.
- Fraud Detection & Security. To detect, prevent, and respond to fraud, abuse, security incidents, or violations of our policies.
- Legal Compliance. To comply with applicable laws, regulations, court orders, or requests from government authorities.
We will not use your personal data for marketing or advertising (unless you opt in) or for any other purpose incompatible with this Policy without your consent.
3. Data Retention & Deletion
- We only keep your information for the period necessary to provide the Service and satisfy our operational, legal, and security requirements.
- You have the right to make the request for the deletion of your account together with any data that is linked to it. When an account is deleted, we remove or anonymize the personal data (apart from the data that we are obliged to retain by law).
- Even after deletion, we may retain backup copies for a limited time as part of standard disaster recovery processes, but these are inaccessible to customer-facing systems.
4. Security Measures & Your Data Safety
We do not take security for granted and deploy the most excellent measures that the industry recommends for your data safety:
4.1 Encryption & Secure Transmission
- All data that is in transit between your device and our end is encrypted using TLS (HTTPS).
- Any sensitive data (e.g., passwords) is securely stored using cryptographically strong hashing (e.g., bcrypt/Argon2) with the addition of salt.
- Payment/billing data (if any) is managed through secure, PCI-compliant services (if you are using a payment gateway). We do not keep the raw payment card numbers on our servers.
4.2 Access Controls & Principle of Least Privilege
- The people who are allowed access (employees, contractors) and only have to know the minimum information are those who are authorized to read the data.
- Internal systems are designed to enforce role-based access control as well as multi-factor authentication for admin accounts.
4.3 Monitoring, Audits & Vulnerability Testing
- We monitor for unauthorized activity, intrusion attempts, and anomalies.
- Periodic security audits, penetration testing, and code reviews are conducted.
- When vulnerabilities are discovered, we patch and address them promptly.
4.4 Data Backups & Disaster Recovery
- We maintain regular backups in secure, geographically redundant locations.
- Disaster recovery plans are in place to restore services and data promptly in case of system failure.
5. Children's Privacy
The Service we Provide is a website not for children under 13 years of age (or the local age of your country). We do not intentionally collect or store personal data of minors without getting the consent of their parents. If you find out that we have collected data of a minor without parental consent, please contact us so that the data can be erased.
6. International Data Transfers
We are a multinational company, and your data may be transferred, stored, or processed on a server that is located in a different country than you. In such instances, we ensure that there is a safe place (e.g. standard contractual clauses, data protection agreements) for your privacy and in accordance with the law that applies.
7. Updates to This Privacy Policy
We may amend this Privacy Policy from time to time (e.g. if a new feature is added, business operations are changed, or a legal requirement arises). The way we will communicate to you about major changes is by posting the updated version on renewalalert.xyz and changing the "Last Updated" date. We may also send you an alert via an in-app or email notification. Your continued use of the Service following the changes shall be deemed as your acceptance of the revised policy.
8. Ownership & Intellectual Property Rights
- NineGravity Ownership. Renewal Alert, including all intellectual property, branding, designs, trademarks, code, features, and content available on renewalalert.xyz, is the sole property of NineGravity.
- User Data Ownership. While NineGravity owns the platform, you own your personal data and subscription information. We only process it to provide the Service, and you can request deletion at any time.
- Restrictions. Users may not copy, resell, reverse engineer, or exploit any part of Renewal Alert without written permission from NineGravity.
9. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact:
Email: nik@airtoniq.com
Address: 305-309, Atlantis One, Sagar Sangeet Cross Road, Sola, Ahmedabad, Gujarat 380060
Data Protection Officer: Nik Patel
10. Summary: Your Data Is Safe With Us
In fact, since the inception of Renewal Alert, privacy and security have been the top priority on our list. The decision power still lies with you, you are the one who decides what, when, and to whom the information will be disclosed. The company undertakes security measures that are at the cutting edge of technology, carries out system checks on a regular basis, and most importantly, it does not share your personal information without your consent. If, at any time, you have any concerns or questions about your data, we would be happy to hear you and provide our feedback.
By using Renewal Alert, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.